Shipping policy

📦 Shipping Policy

Company: SALVATIERRAPARTS S.R.L.

At SALVATIERRAPARTS S.R.L., we are committed to providing a safe, efficient, and reliable shipping service for all our products, especially automotive shock absorbers.

🚚 Shipping Coverage

We offer nationwide shipping within Bolivia. For international shipping, please contact us in advance for availability and a custom quote.

⏱️ Processing Times

  • Orders are processed within 24 to 48 business hours after payment confirmation.
  • Orders placed on weekends or holidays will be processed on the next business day.

📍 Delivery Times

  • Main cities: 2 to 5 business days
  • Rural or remote areas: 3 to 7 business days
    Delivery times may vary depending on the shipping carrier.

💰 Shipping Costs

  • Shipping costs are automatically calculated at checkout based on the customer’s location.
  • We may offer free shipping on orders over a certain amount (optional, configurable in Shopify).

📦 Packaging

All shock absorbers are carefully packaged to prevent damage during transit, ensuring products arrive in perfect condition.

📬 Order Tracking

Once your order has been shipped, you will receive a tracking number to monitor your shipment in real time.

⚠️ Liability

  • SALVATIERRAPARTS S.R.L. is not responsible for delays caused by the shipping carrier, weather conditions, or external factors.
  • Customers are responsible for providing accurate shipping information.

🔄 Failed Deliveries

If a delivery cannot be completed due to incorrect information or absence of the recipient:

  • The customer will be responsible for the cost of re-shipping.

📞 Contact

For shipping inquiries, please contact us:

  • Phone: +591 75030144
  • Contact Person: Elvio Challapa
  • Email: centralsalvat@cotas.com.bo
  • Address: Av. El Trompillo #113, near Anabarba