Shipping policy
📦 Shipping Policy
Company: SALVATIERRAPARTS S.R.L.
At SALVATIERRAPARTS S.R.L., we are committed to providing a safe, efficient, and reliable shipping service for all our products, especially automotive shock absorbers.
🚚 Shipping Coverage
We offer nationwide shipping within Bolivia. For international shipping, please contact us in advance for availability and a custom quote.
⏱️ Processing Times
- Orders are processed within 24 to 48 business hours after payment confirmation.
- Orders placed on weekends or holidays will be processed on the next business day.
📍 Delivery Times
- Main cities: 2 to 5 business days
-
Rural or remote areas: 3 to 7 business days
Delivery times may vary depending on the shipping carrier.
💰 Shipping Costs
- Shipping costs are automatically calculated at checkout based on the customer’s location.
- We may offer free shipping on orders over a certain amount (optional, configurable in Shopify).
📦 Packaging
All shock absorbers are carefully packaged to prevent damage during transit, ensuring products arrive in perfect condition.
📬 Order Tracking
Once your order has been shipped, you will receive a tracking number to monitor your shipment in real time.
⚠️ Liability
- SALVATIERRAPARTS S.R.L. is not responsible for delays caused by the shipping carrier, weather conditions, or external factors.
- Customers are responsible for providing accurate shipping information.
🔄 Failed Deliveries
If a delivery cannot be completed due to incorrect information or absence of the recipient:
- The customer will be responsible for the cost of re-shipping.
📞 Contact
For shipping inquiries, please contact us:
- Phone: +591 75030144
- Contact Person: Elvio Challapa
- Email: centralsalvat@cotas.com.bo
- Address: Av. El Trompillo #113, near Anabarba